1. DELIVERY

All orders over £300.00 including VAT are delivered free to England & Wales.

Scotland Postcodes prefixed with KW, HS, IV, PA and PH (except PH1-19 = £50.00) are priced on application.

For orders under £300.00 we charge a delivery fee of £30.00 inc vat per order. We may part deliver your order. Deliveries are made to ground floor only unless specifically agreed otherwise. Deliveries are by a third party courier within the pallet network and are curbside delivered. It is the customer’s responsibility to remove or dispose of any packaging, including the wooden pallet itself. We do not deliver to home addresses.

 

2. RETURNS

Returns of correctly delivered stock items will be subjected to a 25% handling and restocking charge. The items must be unused and in saleable condition. Some items are manufactured and/or assembled specifically for a customer’s order. We can only accept these made to order goods back if they are faulty and for no other reason.

 

3. CANCELLATIONS

All cancellations will be charged at 25% for stock items (i.e. zlite range) and manufactured items charged at 50% order value. (i.e. KM P3)

 

4. CLAIMS FOR SHORTAGES OR DAMAGE

Any shortage or damage must be reported to the driver immediately. If signed for as unchecked any discrepancies must be notified within 3 days of delivery, otherwise no claims can be entertained.

 

5. DELIVERY TIMES

Although every effort will be made to fulfil delivery dates, no liability arising from delay due to any other party is accepted by MPS. We would advise you to order early with specific delivery times to avoid disappointment. Do not dispose of your old furniture until the new furniture has been delivered. In order for us to be able to make any deliveries during School holidays, it is imperative that full access and contact details are supplied well in advance to allow scheduling. Please notify us of any relevant school opening and closing times during holiday periods with your order.

 

6. PRICES

All prices shown include VAT and are correct at date of publication. Whilst we will endeavour to maintain , in the event of raw material cost increases or exchange rate fluctuations beyond our control we reserve the right to review prices. We will endeavour to keep any changes to a minimum and you will be notified at the time of ordering the items in question.

 

7. COLOUR REPRODUCTION

Every reasonable care has been taken to ensure that the colour reproduction on the website is accurate, however due to screen limitations and calibrations there may be some colour variations.

Every care is taken to ensure consistency of colour but due to the manufacturing processes, there may be a slight variation between different batches.

 

8. NEW ACCOUNTS AND PAYMENT

Fully government-funded organisations can open an immediate account. All other organisations, companies, or companies working for Government-funded organisations need a credit application approved before any orders on account can be accepted. Accounts are strictly 30 days net monthly terms and credit limits will vary dependent on relevant credit checks. The first three orders on new accounts will always be carried out on a pro forma basis. In opening a credit account the buyer guarantees to pay all monies as they fall due.

If the Buyer does not adhere to the agreed credit period of 30 days, or if the circumstances of the Buyer change, then the Seller reserves the right to immediately withdraw the credit account and all outstanding monies will fall due.

 

9. WARRANTY

All our products have a guarantee against manufacturing and material defects. Please see individual products for the duration the goods are guaranteed. In the event that damages occur due to a manufacturing fault, MPS Furniture will either fix or replace the product free of charge. An image of the fault must be emailed to sales@mpsfurniture.com so that a solution can be ascertained. Faults do not include damage occurred through malicious or improper use. Improper use constitutes use outside of the products intended design; including but not limited to any excessive weight or hazardous materials upon the furniture.

 

10. RISK AND PROPERTY

Risk of damage to or loss of Goods passes to the Buyer immediately once MPS Furniture have tendered delivery.

Property in the Goods remains with MPS Furniture until it has been paid in full (cash or cleared funds) for all the Goods then sold and delivered to the Buyer.

For so long as property in the Goods remains with MPS Furniture, the Buyer holds the goods as MPS Furniture fiduciary agent and bailee.

The Company’s rights and remedies set out in this clause 4 are in addition to and without prejudice to all its other rights and remedies.

 

11. WEBSITE

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such mistakes or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than by the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which is not the property of, or licensed to; the operator is acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

12. PRIVACY POLICY

We do not store customer credit card details.

 

13. TRADING COMPANY

  • MPS Furniture Ltd
  • Company number 07538903
  • Rossmore House, Rossmore Road East, Ellesmere Port, Cheshire, CH65 3DA
  • VAT: 166377044

 

14. DISCOUNT CODES

  • We can't offer any extra discount on products if a discount code is added to the order.

 

15. REWARD POINTS

  1. To be awarded points, members must spend via our online website on qualifying products in a single transaction. The amount of points awarded may change and will vary depending on the products bought. 
  2. The standard number of points awarded is 1 point for every £1.00 spent on qualifying purchases.
  3. MPS may set a limit on the number of times points may be awarded for promotional items on which additional points are available. Individual promotions may have different limits as communicated in their purchase conditions. Any participation in promotional offers above and beyond what could objectively be considered consumer behaviour or personal use may be considered as abuse of the scheme.
  4. MPS is entitled to remove points at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value.
  5. Points awarded at the time of the transaction already issued may be removed or cancelled if MPS determines that the points were collected in breach of these terms and conditions or were awarded in error. 
  6. Points have no value until converted at checkout. The current conversion value of points is one point equals one penny.
  7. MPS is under no obligation to award points for any reason outside of qualifying transactions.
  8. MPS points are only valid on www.mpsfurniture.com and points cannot be redeemed on any other website or offline service delivered by MPS.
  9. Loyalty points cannot be redeemed against any shipping.
  10. Points are neither transferable nor assignable between accounts.
  11. Points cannot be exchanged against a monetary value.
  12. Delivery charges, where applicable, will not contribute to the earning of loyalty points.

 

16. THE REWARD SCHEME

  1. All members of the scheme must be resident in the UK and aged 18 years or over.
  2. Members are only entitled to one points account each. MPS reserves the right to refuse, merge or close additional accounts at any time.
  3. Members must create an account and keep MPS informed of any changes. MPS cannot be held responsible for any loss of points or vouchers incurred as a result of out of date details. 
  4. MPS may cancel accounts or remove a member from the scheme at any time where there is reasonable belief of any abuse or attempted abuse of the scheme; any breach or attempted breach of these terms and conditions.
  5. Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any points or vouchers already accrued or issued.
  6. To join the scheme individuals and organisations must be registered with a MPS online account.
  7. MPS reserve the right to close the scheme at any time - 30 days notice will be given to all accounts.